The Millennial Generation: How Does Higher Education Fit in The Picture

Presented by: Rachel Reiser, Author, Millennials On Board and Associate Dean, Babson College

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About The Session

The Millennial Generation is comprised of individuals born between 1982 and 2002 - the oldest of them have hit the workplace, and hit it hard. They are often characterized by their inclination towards ultra-achievement, hyper-scheduling, excessive parental involvement and attachment, team-orientation, optimism, and a disproportionate orientation towards technology. They are powerful personalities with high expectations for themselves and others, and perhaps the most important Millennial behavior is their expectation for more selectivity and options.  They have grown up with a huge array of choices and they believe that it is their birthright. The American Higher Education environment, particularly at our more selective and elite institutions, has been a strong factor in perpetuating many of the Millennial qualities, particularly their expectation for personalization and customization features that meet their changing needs, interests and tastes – and this has significant implications for the workplace.

Millennials have been extensively researched and written about in academia, but only recently in a business context as they become members of the workforce. This webinar considers prevalent research and examines the psychography of this unique generation, with attention to its relationship to the educational environments of which Millennials have been a part and the resulting implications for the workplace.

Session Outline

  • An overview of the general demographics and psychographics of the Millennial generation.
  • A discussion of experiential factors that impact their outlook and assumptions for their work environments, and the associated highlights and hurdles that these present.
  • Consideration of key “lessons learned" and action steps that organizations can take in response to these various issues.
  • Interactive discussion: participants will invited into the discussion and asked to share best practices with the group.

About the presenter
Rachel I. Reiser is the founder and principle of Generationally Speaking; Generationally Speaking provides consultation to companies and other organizations in helping them to consider their work in the age of the Millennial Generation. Rachel is also currently Associate Dean for Academic Services at Babson College in Wellesley, MA.


In a career spanning over 15 years in higher education, Rachel has held positions at several schools working directly with college students, providing her with the opportunity to experience first-hand the changing characteristics of today’s late adolescent. This, coupled with her own observations, has fostered her professional interest in generational studies. Rachel has researched, written, and presented extensively on the demographics and psychographics of the Millennial generation.
Rachel is an active member several professional organizations, and is the 2006 recipient of the Massachusetts Association for Women in Education Award for Professional Excellence.


Rachel is also the author of “Millennials on Board: The Impact of The Rising Generation on the Workplace,” a new book that directly addresses the bearing of this emerging generation on today’s work environments.

This presentation was part of the Intern Bridge Managing Millennials Online Conference.

The cost of this archived program is $75.

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